At [Your Company Name], we stand behind the quality of our products. Your satisfaction is important to us, and we offer a limited warranty to ensure you feel confident in your purchase.
We offer a [30-day / 60-day / 90-day] limited warranty on all products purchased through our official website. This warranty covers:
Defects in materials or workmanship
Products received damaged or unusable upon delivery
This warranty does not cover:
Damage caused by misuse, neglect, or improper storage
Products purchased from unauthorised sellers or third-party websites
Claims made after the warranty period has expired
To initiate a warranty claim, please contact our customer support team at [support@[yourdomain].com] with the following:
Your full name and order number
A description of the issue
Clear photos of the product and/or packaging if applicable
Our team will assess your request and provide further instructions. In some cases, we may request the product be returned for inspection.
Depending on the situation and our assessment, we may offer one of the following:
A replacement product
A store credit
A full or partial refund
Please allow up to [5–10 business days] for claims to be reviewed and processed.
Our warranty is limited to the original purchaser and applies only to products bought directly from [Your Website Name]. We are not liable for any indirect, incidental, or consequential damages related to the use of our products.
We reserve the right to modify this warranty policy at any time. Changes will be posted on this page and will apply to future purchases.